Asterisk got its start when Mark Spencer needed a phone system for his company and the cheapest system available on the market was way too expensive. Already skilled in programming and application development, Mark created his own phone system that has now become the standard open source PBX that is being used at places like […]
You can manage only what you can measure. Managing a VoIP network requires some rigorous data collection and special analysis techniques.In addition to measuring latency, jitter and hop counts, it’s essential to calculate an overall voice quality score such as a Mean Opinion Score or R-factor score.Â
VoIP monitoring tools calculate such scores by using a […]
Network load sharing and load balancing in most cases are both good things to have on a data network, but how does this effect your voice newtork?
Before rolling out VoIP on your highly redundant data network, you need to make sure your load sharing does not allow voice packets to take different routes to target […]
You’ve probably read several posts on here about Spam over IP Telephony or SPIT, here are some ways companies are putting into place to filter SPIT out:
VoIP Provider Filtering: Some VoIP providers, such as Vonage and Skype, can actually help protect you from SPIT. Calls through those providers travel, at least in part, through proprietary […]
With a VoIP roll out, you can expect to provide your users with a seamless and unified inbox of all their messages, be they voice, email or fax. Phone systems on the market can be integrated with CRM systems relatively easily to enhance customer experience and increase call center productivity.
Now that voice and video has come into […]
Exchange 2007, VoIP and Unified Communications
22 Jan
Posted by Nadeem as Business, Networks, Phones, Resources, Software, Solutions | 1,018 Views
Microsoft’s Exchange 2007 has been out for some time now and recently MS released Service Pack 1 for the venerable messaging system.
As you probably already know, Exchange 2007 requires Windows 2003 64BIT and will not run on 32BIT OS. You’ve probably also heard about Exchange’s ability to provide Unified Communications out of the box.
Exchange 2007 […]
Cisco UC500
18 Jan
Posted by Nadeem as Business, Features, Hardware, Phones, Resources, Security, Services, Software, Solutions, Wireless | 1,510 Views
There are a lot of options available to small business as far as a VoIP phone system is concerned. A list of these options is the content for another blog, Cisco is working on penetrating this market with its Unified Communications for Small Business strategy.
Cisco’s UC500 series for small business is an all-in-one solution. This modular system […]
If you want to test an Asterisk based PBX, then trixbox is the system to get. trixbox now owned by Fonality, is a full fledged SIP based VoIP phone system. You can download a pre-configured VMWare image of trixbox 1.1 here http://www.vmware.com/appliances/directory/49.
trixbox Community Edition (CE) began in 2004 as the massively popular Open Source IP-PBX project […]
SPIT? Why would anyone want to SPIT on VoIP?
Most anybody that receives email is familiar with the term Spam. Who among us hasn’t received dozens of unsolicited emails, clogging up our mailboxes and causing us to waste valuable time? Laws have been made to reduce the clutter in our mailboxes, and major offenders can be […]
Heads up if you don’t already know, the world’s ultimate IP communications conference will be held January 23-25 at the Miami Beach Convention Center in Miami.
If you haven’t already registered or need further information, visit http://www.tmcnet.com/voip/conference/ it’s the place to be next week!
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