There are a lot of options available to small business as far as a VoIP phone system is concerned. A list of these options is the content for another blog, Cisco is working on penetrating this market with its Unified Communications for Small Business strategy.
Cisco’s UC500 series for small business is an all-in-one solution. This modular system offers a phone system, switch, wireless access point and firewall in an easy to use and manage package. The feature set as it related to VoIP includes:
- Eight IP phone station support
- Four trunks
- Optional T1/E1 voice interface (PRI and CAS)
- Integrated voicemail
- Automated attendant
- Basic call center capability
- Music on hold
- Optional wireless access
- System management
This system can be expanded as the business grows to 32 or 48 IP phones, additional IP ports can be added via Cisco Catalyst Express 520. Here are the specifications of the system:
| Cisco Unified Communications 500 Series |
Cisco Unified Communications 520 System (8- and 16-user configuration) |
Cisco Unified Communications 520 System (32- and 48-user configuration) |
| Packaging Type |
Desktop or wall-mount |
Rack-mount |
| Product Architecture |
| DRAM |
• Cisco IOS Software: 256 MB• Voice messaging: 512 MB |
| Compact Flash memory |
• Cisco IOS Software: 64 MB (optional)• Voice messaging: 1 GB; USB or Compact Flash |
| Onboard Ethernet ports |
• Eight 10-/100-Mbps LAN• One 10/100 WAN uplink• One 10/100 Ethernet expansion port |
| Voice expansion slots |
1 voice interface card (VIC) slot to support Cisco VIC modules for voice and fax, providing support for up to 4 additional voice and fax sessions |
| MOH |
Single 3.5-mm audio port |
| Integrated hardware-based encryption |
Yes |
| Integrated inline PoE ports |
8 built-in PoE ports |
| FXS and DID ports |
4 FXS or DID ports |
| PSTN interfaces(FXO, BRI or T1/E1) |
4 to 12 FXO ports or 2 to 6 BRI ports (VIC slot can be used to add interfaces in some configurations)Fixed 48-user configuration is also available with integrated T1/E1 interfaceAccessory T1/E1 VWIC interface card: Available for use in the 8-, 16-, and 32-user UC500 models (VIC slot can be used to add this T1/E1 interface card) |
| Console port (up to 115.2 kbps) |
1 |
| Voicemail ports |
2 to 6 ports for voicemail and Automated Attendant |
| Deployment Options |
Desktop, wall-mount, and rack-mount (rack-mount requires an optional rack-mount bracket) |
19-in. (48.26-cm) rack-mount |
| Power Requirements |
| Power supply |
External |
Internal |
| AC input voltage |
100 to 240 VAC |
100 to 240 VAC |
| AC input frequency |
50 to 60 Hz |
50 to 60 Hz |
| AC input current |
4 to 2A (100 to 240V) |
3 to 1.5A (100 to 240V) |
| AC input surge current |
50 to 100A (100 to 240V) |
30 to 60A (100 to 240V) |
| Maximum inline power distribution |
80W |
80W |
| Power dissipation: AC without IP phone support |
80W90W (including external adapter) |
95W |
| Power dissipation: AC with IP phone support for IP phones |
175W190W (including external adapter) |
200W |
Modular Support
| Module |
Description |
| VIC-4FXS/DID |
4-port VIC-FXS/DID |
| VIC2-2FXO |
2-port VIC-FXO (universal) |
| VIC2-4FXO |
4-port VIC-FXO (universal) |
| VIC2-2BRI-NT/TE |
2-port VIC card-BRI (NT and TE) |
| VWIC2-1MFT-T1/E1 |
1-port VWIC-T1/E1 (PRI and CAS) |
WLAN Specifications
| Feature |
Description |
| WLAN hardware |
• 802.11b/g• Automatic rate selection for 802.11b/g• RP-TNC connectors for field-replaceable external antennas (antenna options for extended coverage)• Antenna diversity• Indoor range: 1 Mbps at 320 ft (97.54m)• Wireless Ethernet Compatibility Alliance (WECA) interoperability• Default antenna gain: 2.2 dBi |
| WLAN software |
• Options to maximize throughput or maximize range• Software-configurable transmit power• Wireless Multimedia (WMM) certification• Service Set Identifier (SSID) globalization |
| WLAN security |
• 802.1X• 802.11e• WPA and AES (WPA2)• EAP authentication: Cisco LEAP, PEAP, and Extensible
Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)• Static and dynamic WEP• Temporal Key Integrity Protocol Simple Security Network (TKIP/SSN) encryption• MAC authentication and filter• User database for survivable local authentication using LEAP and EAP-FAST• Configurable limit to the number of wireless clients• Configurable RADIUS accounting for wireless clients• Preshared keys (PSKs)• Workgroup Bridge Association |
| SSIDs and Service Set Identification List (SSIDL) |
3 |
| Wireless VLANs |
3 |
| Encrypted wireless VLANs |
3 |
| Multiple Basic SSIDs (MBSSIDs) |
1 |
Voice Configuration Options
|
Part Number
|
Description |
| UC520-8U-4FXO-K9 |
• 8 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for call control, voicemail and Cisco Unified IP Phones |
| UC520-8U-2BRI-K9 |
• 8 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for call control, voicemail and Cisco Unified IP Phones |
| UC520-16U-4FXO-K9 |
• 16 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for call control, voicemail and Cisco Unified IP PhonesNote: requires an eight (8) port Cisco Catalyst Express 520 switch |
| UC520-16U-2BRI-K9 |
• 16 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for call control, voicemail and Cisco Unified IP PhonesNote: requires an eight (8) port Cisco Catalyst Express 520 switch |
| UC520-32U-8FXO-K9 |
• 32 User configuration with 8 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP PhonesNote: requires a twenty-four (24) port Cisco Catalyst Express 520 switch |
| UC520-32U-4BRI-K9 |
• 32 User configuration with 4 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for call control, voicemail and Cisco Unified IP PhonesNote: requires a twenty-four (24) port Cisco Catalyst Express 520 switch |
| UC520-48U-12FXO-K9 |
• 48 User configuration with 12 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP PhonesNote: requires two twenty-four (24) port Cisco Catalyst Express 520 switch |
| UC520-48U-6BRI-K9 |
• 48 User configuration with 6 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports• Feature licenses for call control, voicemail and Cisco Unified IP PhonesNote: requires two twenty-four (24) port Cisco Catalyst Express 520 switch |
| UC520-48U-T/E/F-K9 |
• 48 User configuration with a T1/E1 interface, 4 additional PSTN trunk ports (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP PhonesNote: requires two twenty-four (24) port Cisco Catalyst Express 520 switch |
| UC520-48U-T/E/B-K9 |
• 48 User configuration with a T1/E1 interface, 2 additional BRI trunk ports, 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP PhonesNote: requires two twenty-four (24) port Cisco Catalyst Express 520 switch |
The Cisco Unified Communications 500 Series for Small Business is now available for order. If you need help with ordering or doing an initial assessment, contact a service provider like PC.Solutions.Net at http://www.pcsn.net.
To top it all off, Cisco SMARTnet can be added for enhanced support and technical assistance.
FYI, the Cisco Powered Program offers a tool to select a managed service provider — including those with UC expertise.
http://cisco.com/go/cpn