January 22 2008

Exchange 2007, VoIP and Unified Communications

Microsoft’s Exchange 2007 has been out for some time now and recently MS released Service Pack 1 for the venerable messaging system.

As you probably already know, Exchange 2007 requires Windows 2003 64BIT and will not run on 32BIT OS. You’ve probably also heard about Exchange’s ability to provide Unified Communications out of the box.

Exchange 2007 really takes UC to the next level. Not only can you get all your voicemails, faxes and emails in the same mailbox but you can also get your emails over a phone and Exchange 2007 can read you your emails!

Such a system, especially in the enterprise space, requires robust and tested hardware to accompany the software. Here’s a list of hardware that has been tested with Exchange 2007 system:

VOIP Gateways 

Integrating Exchange 2007 UM with TDM-based PBXs requires the use of VoIP gateway(s) to translate the media and signaling data between circuit-switched protocol formats (understood by TDM-based PBXs) and IP-based, packet-switched formats (understood by Exchange 2007 UM). Currently, there are two vendors and several models of VoIP gateways that have been tested and are supported for Exchange 2007 UM, including:

Vendor Model Supported Protocols
AudioCodes MediaPack 114/8 FXO
Analog with In-Band DTMF
Analog with SMDI
AudioCodes Mediant 1000
T1/E1 Q.SIG
AudioCodes Mediant 2000
T1/E1 CAS
T1/E1 Q.SIG
Dialogic DMG1000PBXDNIW
Digital Set Emulation
Dialogic DMG1000LSW
Analog with In-Band DTMF
Analog with SMDI
Dialogic DMG2000
T1 CAS
T1/E1 Q.SIG

PBX Systems

The following PBXs are supported through AudioCodes gateways (MediaPack-114 FXO, MediaPack-118 FXO and Mediant 2000)

PBX Manufacturer

PBX Model/Type AudioCodes model “x” – replace with 4 or 8 per need “y” – replace with 1, 2, 4, 8 or 16 per need
Alcatel OmniPCX 4400 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
Astra M1000, M2000 Mediant2000/ySpans/SIP
Avaya Definity G3 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
Avaya Magix/Merlin MediaPack 11x/FXO/AC/SIP-0
Avaya S8300 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
Avaya S8700 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
Avaya IP Office MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
NEC Electra Elite MediaPack 11x/FXO/AC/SIP-0
NEC NEAX2400 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP/RS232
Nortel CS-1000M, 1000S, 1000E Mediant2000/ySpans/SIP
Nortel Option 81c Mediant2000/ySpans/SIP
Panasonic KX-TES824, KX-TEA308 MediaPack 11x/FXO/AC/SIP-0
Panasonic KX-TDA30, KX-TDA100, KX-TDA200, KX-TDA600 MediaPack 11x/FXO/AC/SIP-0
ShoreTel IP Telephony System MediaPack 11x/FXO/AC/SIP-0
Siemens HiCom 150E MediaPack 11x/FXO/AC/SIP-0
Siemens HiPath 3550 MediaPack 11x/FXO/AC/SIP-0
Siemens HiPath 4000 MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
Tadiran Telecom Coral MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP

The following PBXs are supported through the low density Dialogic® Media Gateway (DMG1000). When an analog DMG1000 is used, supplemental signaling (RS232 SMDI, MD110 or MCI protocols, or Inband DTMF signaling) is required.

PBX Manufacturer

PBX Model/Type DMG1000 Model and additional signaling
Alcatel Omni PCX 4400 DMG1008LSW
Avaya Definity G3 S8100, S8300, S8700, & S8710 (Communications Mgr SW V2.0 or greater) DMG1008DNIW
Mitel SX-200D, SX-200 Light, SX-2000 Light, SX-2000 S, SX-2000 VS, SX-200 ICP DMG1008MTLDNIW
Nortel Meridian 1 - Option 11, 21, 21A, 51, 61, 71, and 81
Meridian SL1 - Generic X11, Release 15 or greater
Nortel Communication Server - 1000M, 1000S, 1000E with Rls V3.0 or greater
DMG1008DNIW
Nortel SL 100 DMG1008LSW
Analog connectivity using SMDI serial protocol
NEC 2000, 2000 IVS, 2400 IMG, 2400 IMX, 2400 IPX DMG1008DNIW
Siemens HiCom 300E CS DMG1008DNIW
Siemens HiCom 300E (European) DMG1008LSW
Analog connectivity using Inband DTMF signaling.
Siemens/ROLM 8000 (SW release 80003 or greater)
9000 (All versions)
9751 (All version of SW release 9005)
9751 (SW release 9006.4 or greater)
DMG1008RLMDNIW
Siemens HiPath 4000 DMG1008LSW
Ericsson MD110 DMG1008LSW
Analog connectivity using the MD110 RS232 protocol
Intecom   DMG1008LSW
Analog connectivity using SMDI serial protocol
Toshiba CTX (SW version AR1ME021.00) DMG1008LSW
Others Various DMG1008LSW
Analog connectivity using either Inband DTMF or SMDI

The following PBXs are supported on the T1/E1 Dialogic® Media Gateway (DMG2000). The gateway, which comes in single span (DMG2030DTIQ), dual span (DMG2060DTIQ) or quad span (DMG2120DTIQ) densities, supports the following protocols:

T1 CAS
T1 QSIG
E1 QSIG
T1 NI-2
T1 5ESS
T1 DMS100

If CAS signaling is used, supplemental signaling (RS232 SMDI, MD110 or MCI protocols, or Inband DTMF signaling) is required. If QSIG signaling is used, the PBX must support the supplemental services associated with Call Party Information and the Call Transfer capabilities required by Exchange 2007 UM.

PBX Manufacturer

PBX Model/Type Required Software Version Protocol and additional signaling
Alcatel Omni PCX 4400 Version 3.2.712.5 T1 QSIG
E1 QSIG
Avaya Definity G3 Version 3 or greater T1 CAS
Avaya S8500 Manager SW V2.0 or greater T1 CAS
T1 QSIG
E1 QSIG
Ericsson MD110 Release MX1 TSW R2A (BC13) E1 QSIG
Nortel Meridian 1 - Option 11 Release 15 or greater, and options 19 and 46 are required T1 QSIG
E1 QSIG
Nortel Communications Server 1000 Version 2121, Release 4 T1 QSIG
E1 QSIG
NEC 2400 IMX Release 5200 Dec. 92 1b or greater CAS (w/ MCI serial protocol)
NEC 2400 IPX R17 Release 03.46.001 T1 QSIG
Siemens HiCom 300E CS Release 9006.4 or greater (Note: North American software load only) T1 CAS
Siemens HiPath 4000 V2 SMR 9 SMPO T1 QSIG
E1 QSIG
Mitel SX-2000 S, SX-2000 VS LW 34 T1 QSIG
E1 QSIG
Mitel 3300 Version 5.1.4.8 T1 QSIG
E1 QSIG
Intecom     CAS (w/ SMDI serial protocol)

IP PBX

The following PBXs are supported through direct SIP connection with Exchange Server 2007 UM.

PBX Manufacturer

PBX Model/Type Required Software Version
Cisco CallManager 5.0, 5.1, 6.0
Interactive Intelligence Customer Interaction Center 2.4
Mitel 3300 CXi, CX / MXe 7.1 UR2
Nortel Networks CS 1000 5.0

Post a comment