January 22 2008
Exchange 2007, VoIP and Unified Communications
Microsoft’s Exchange 2007 has been out for some time now and recently MS released Service Pack 1 for the venerable messaging system.
As you probably already know, Exchange 2007 requires Windows 2003 64BIT and will not run on 32BIT OS. You’ve probably also heard about Exchange’s ability to provide Unified Communications out of the box.
Exchange 2007 really takes UC to the next level. Not only can you get all your voicemails, faxes and emails in the same mailbox but you can also get your emails over a phone and Exchange 2007 can read you your emails!
Such a system, especially in the enterprise space, requires robust and tested hardware to accompany the software. Here’s a list of hardware that has been tested with Exchange 2007 system:
VOIP Gateways
Integrating Exchange 2007 UM with TDM-based PBXs requires the use of VoIP gateway(s) to translate the media and signaling data between circuit-switched protocol formats (understood by TDM-based PBXs) and IP-based, packet-switched formats (understood by Exchange 2007 UM). Currently, there are two vendors and several models of VoIP gateways that have been tested and are supported for Exchange 2007 UM, including:
| Vendor |
Model |
Supported Protocols |
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| AudioCodes |
MediaPack 114/8 FXO |
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| AudioCodes |
Mediant 1000 |
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| AudioCodes |
Mediant 2000 |
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| Dialogic |
DMG1000PBXDNIW |
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| Dialogic |
DMG1000LSW |
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| Dialogic |
DMG2000 |
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PBX Systems
The following PBXs are supported through AudioCodes gateways (MediaPack-114 FXO, MediaPack-118 FXO and Mediant 2000)
|
PBX Manufacturer |
PBX Model/Type |
AudioCodes model “x” – replace with 4 or 8 per need “y” – replace with 1, 2, 4, 8 or 16 per need |
| Alcatel |
OmniPCX 4400 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| Astra |
M1000, M2000 |
Mediant2000/ySpans/SIP |
| Avaya |
Definity G3 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| Avaya |
Magix/Merlin |
MediaPack 11x/FXO/AC/SIP-0 |
| Avaya |
S8300 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| Avaya |
S8700 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| Avaya |
IP Office |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| NEC |
Electra Elite |
MediaPack 11x/FXO/AC/SIP-0 |
| NEC |
NEAX2400 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP/RS232 |
| Nortel |
CS-1000M, 1000S, 1000E |
Mediant2000/ySpans/SIP |
| Nortel |
Option 81c |
Mediant2000/ySpans/SIP |
| Panasonic |
KX-TES824, KX-TEA308 |
MediaPack 11x/FXO/AC/SIP-0 |
| Panasonic |
KX-TDA30, KX-TDA100, KX-TDA200, KX-TDA600 |
MediaPack 11x/FXO/AC/SIP-0 |
| ShoreTel |
IP Telephony System |
MediaPack 11x/FXO/AC/SIP-0 |
| Siemens |
HiCom 150E |
MediaPack 11x/FXO/AC/SIP-0 |
| Siemens |
HiPath 3550 |
MediaPack 11x/FXO/AC/SIP-0 |
| Siemens |
HiPath 4000 |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
| Tadiran Telecom |
Coral |
MediaPack 11x/FXO/AC/SIP-0 Mediant2000/ySpans/SIP |
The following PBXs are supported through the low density Dialogic® Media Gateway (DMG1000). When an analog DMG1000 is used, supplemental signaling (RS232 SMDI, MD110 or MCI protocols, or Inband DTMF signaling) is required.
|
PBX Manufacturer |
PBX Model/Type |
DMG1000 Model and additional signaling |
| Alcatel |
Omni PCX 4400 |
DMG1008LSW |
| Avaya |
Definity G3 S8100, S8300, S8700, & S8710 (Communications Mgr SW V2.0 or greater) |
DMG1008DNIW |
| Mitel |
SX-200D, SX-200 Light, SX-2000 Light, SX-2000 S, SX-2000 VS, SX-200 ICP |
DMG1008MTLDNIW |
| Nortel |
Meridian 1 - Option 11, 21, 21A, 51, 61, 71, and 81 Meridian SL1 - Generic X11, Release 15 or greater Nortel Communication Server - 1000M, 1000S, 1000E with Rls V3.0 or greater |
DMG1008DNIW |
| Nortel |
SL 100 |
DMG1008LSW Analog connectivity using SMDI serial protocol |
| NEC |
2000, 2000 IVS, 2400 IMG, 2400 IMX, 2400 IPX |
DMG1008DNIW |
| Siemens |
HiCom 300E CS |
DMG1008DNIW |
| Siemens |
HiCom 300E (European) |
DMG1008LSW Analog connectivity using Inband DTMF signaling. |
| Siemens/ROLM |
8000 (SW release 80003 or greater) 9000 (All versions) 9751 (All version of SW release 9005) 9751 (SW release 9006.4 or greater) |
DMG1008RLMDNIW |
| Siemens |
HiPath 4000 |
DMG1008LSW |
| Ericsson |
MD110 |
DMG1008LSW Analog connectivity using the MD110 RS232 protocol |
| Intecom |
|
DMG1008LSW Analog connectivity using SMDI serial protocol |
| Toshiba |
CTX (SW version AR1ME021.00) |
DMG1008LSW |
| Others |
Various |
DMG1008LSW Analog connectivity using either Inband DTMF or SMDI |
The following PBXs are supported on the T1/E1 Dialogic® Media Gateway (DMG2000). The gateway, which comes in single span (DMG2030DTIQ), dual span (DMG2060DTIQ) or quad span (DMG2120DTIQ) densities, supports the following protocols:
|
• |
T1 CAS |
| • |
T1 QSIG |
| • |
E1 QSIG |
| • |
T1 NI-2 |
| • |
T1 5ESS |
| • |
T1 DMS100 |
If CAS signaling is used, supplemental signaling (RS232 SMDI, MD110 or MCI protocols, or Inband DTMF signaling) is required. If QSIG signaling is used, the PBX must support the supplemental services associated with Call Party Information and the Call Transfer capabilities required by Exchange 2007 UM.
|
PBX Manufacturer |
PBX Model/Type |
Required Software Version |
Protocol and additional signaling |
| Alcatel |
Omni PCX 4400 |
Version 3.2.712.5 |
T1 QSIG E1 QSIG |
| Avaya |
Definity G3 |
Version 3 or greater |
T1 CAS |
| Avaya |
S8500 |
Manager SW V2.0 or greater |
T1 CAS T1 QSIG E1 QSIG |
| Ericsson |
MD110 |
Release MX1 TSW R2A (BC13) |
E1 QSIG |
| Nortel |
Meridian 1 - Option 11 |
Release 15 or greater, and options 19 and 46 are required |
T1 QSIG E1 QSIG |
| Nortel |
Communications Server 1000 |
Version 2121, Release 4 |
T1 QSIG E1 QSIG |
| NEC |
2400 IMX |
Release 5200 Dec. 92 1b or greater |
CAS (w/ MCI serial protocol) |
| NEC |
2400 IPX |
R17 Release 03.46.001 |
T1 QSIG |
| Siemens |
HiCom 300E CS |
Release 9006.4 or greater (Note: North American software load only) |
T1 CAS |
| Siemens |
HiPath 4000 |
V2 SMR 9 SMPO |
T1 QSIG E1 QSIG |
| Mitel |
SX-2000 S, SX-2000 VS |
LW 34 |
T1 QSIG E1 QSIG |
| Mitel |
3300 |
Version 5.1.4.8 |
T1 QSIG E1 QSIG |
| Intecom |
|
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CAS (w/ SMDI serial protocol) |
IP PBX
The following PBXs are supported through direct SIP connection with Exchange Server 2007 UM.
|
PBX Manufacturer |
PBX Model/Type |
Required Software Version |
| Cisco |
CallManager |
5.0, 5.1, 6.0 |
| Interactive Intelligence |
Customer Interaction Center |
2.4 |
| Mitel |
3300 CXi, CX / MXe |
7.1 UR2 |
| Nortel Networks |
CS 1000 |
5.0 |

