February 13 2008
VOIP Quality
It needs to be mentioned, I run into people all the time who say they will not use VoIP at their business because of call quality issues. PEOPLE, you cannot compare any VoIP service over a circuit like a home DSL line provided on best effort basis.
When you make long distant and inter-continental calls, your call probably has VoIP somewhere in the path, you don’t know it and you think it’s great quality. If you want to compare call quality, make sure the VoIP circuit you are testing with is run on a circuit with a quality service-level-agreement and has plenty of bandwidth with that your compression algorithms require.
Remember, no matter what the Vonage ad says, if your broadband Internet connection has high packet loss, your voice quality is going to be crappy!

