Comments on: Configuring 3CX phone system with Cbeyond SIPConnect http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html - Anything and Everything about VoIP Mon, 08 Sep 2008 15:55:43 +0000 http://wordpress.org/?v=2.3.3 By: Nadeem http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-883 Nadeem Mon, 04 Aug 2008 00:58:41 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-883 Divyash, You'll need to configure sip.conf, extensions.conf and voicemail.conf files. Sip.conf file is what will get your Asterisk configured to connect to SIP provider. Divyash,
You’ll need to configure sip.conf, extensions.conf and voicemail.conf files. Sip.conf file is what will get your Asterisk configured to connect to SIP provider.

]]> By: Divyash Patel http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-830 Divyash Patel Wed, 30 Jul 2008 06:34:15 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-830 Nadeem, How do I configure Asterisk for use with CBeyond? In other words, what file do I modify? Thanks, Divyash Nadeem,

How do I configure Asterisk for use with CBeyond? In other words, what file do I modify?

Thanks,
Divyash

]]> By: Devo http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-814 Devo Mon, 28 Jul 2008 06:15:11 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-814 Nadeem, It had to do with something in the General settings. I got MOH to work. So far so good with the phone system. I will keep posting here on my tests. Thanks, Divyash Nadeem,

It had to do with something in the General settings. I got MOH to work. So far so good with the phone system.

I will keep posting here on my tests.

Thanks,
Divyash

]]> By: Nadeem http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-742 Nadeem Fri, 18 Jul 2008 01:37:43 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-742 Devo, Have you followed this provisioning/setup doc: http://www.3cx.com/sip-phones/polycom-soundpoint.html Devo,
Have you followed this provisioning/setup doc:
http://www.3cx.com/sip-phones/polycom-soundpoint.html

]]> By: Devo http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-717 Devo Mon, 14 Jul 2008 17:28:49 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-717 Nadeem, Upgrading to 6.0.664 worked. I can now put calls on hold but no music. It's probably something small. I'll be working with the AA and transfer features next. Any idea what the settings for Polycom IP 501 and 601 should be? Thanks for your help. Devo Nadeem,

Upgrading to 6.0.664 worked. I can now put calls on hold but no music. It’s probably something small. I’ll be working with the AA and transfer features next. Any idea what the settings for Polycom IP 501 and 601 should be?

Thanks for your help.
Devo

]]> By: Nadeem http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-713 Nadeem Mon, 14 Jul 2008 13:17:40 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-713 Devo, Have you tried putting callers on hold via the softphone? Calls should not drop, but I would suggest to try to narrow down the possibilities. Music on hold should work fine as long as it's enabled under general settings/other. Also, be sure to upgrade to the latest version for 3CX which is 6.0.664. Devo,
Have you tried putting callers on hold via the softphone? Calls should not drop, but I would suggest to try to narrow down the possibilities. Music on hold should work fine as long as it’s enabled under general settings/other.
Also, be sure to upgrade to the latest version for 3CX which is 6.0.664.

]]> By: Devo http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-710 Devo Mon, 14 Jul 2008 03:16:14 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-710 Nadeem, Thanks for the info. I was able to make inbound and outbound calls on CBeyond. So far, everything is working good. I am using Polycom 501'2. When I put a caller on hold, the call drops. Any ideas of what I can do to play music while the call is on hold. Also, I haven't tried transfers yet, will I have any problems. Any other feedback from your testing will be a great help. Thanks, Devo Nadeem,

Thanks for the info. I was able to make inbound and outbound calls on CBeyond. So far, everything is working good. I am using Polycom 501′2. When I put a caller on hold, the call drops. Any ideas of what I can do to play music while the call is on hold. Also, I haven’t tried transfers yet, will I have any problems. Any other feedback from your testing will be a great help.

Thanks,
Devo

]]> By: Devo http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-524 Devo Sat, 14 Jun 2008 23:55:06 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-524 Nadeem, Thanks for your assistance. I will try this as soon as I can get CBeyond to let me test again. Prior, I would try and make a call to a number from my cell phone to a phone connected to the 3CX system and the Source ID error would come up on the system log along with a fast busy signal. I will report back either way. Thanks, Devo Nadeem,

Thanks for your assistance. I will try this as soon as I can get CBeyond to let me test again. Prior, I would try and make a call to a number from my cell phone to a phone connected to the 3CX system and the Source ID error would come up on the system log along with a fast busy signal. I will report back either way.

Thanks,
Devo

]]> By: Nadeem http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-514 Nadeem Thu, 12 Jun 2008 17:50:35 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-514 Devo, Under Manage VOIP/Gateway, Source Identification you have TO: HOST Part set to custom field with custome value of the URL for Sipconnect service? In our area this value is sipconnect.hou0.cbeyond.net. Devo,
Under Manage VOIP/Gateway, Source Identification you have TO: HOST Part set to custom field with custome value of the URL for Sipconnect service? In our area this value is sipconnect.hou0.cbeyond.net.

]]> By: Devo http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-509 Devo Wed, 11 Jun 2008 18:51:11 +0000 http://www.voipwonders.com/2008/04/24/configuring-3cx-phone-system-with-cbeyond-sipconnect.html#comment-509 I am trying to configure our 3CX server with CBeyond. When I make in-bound calls, I receive a message that states " Unidentified incoming call. Review INVITE and adjust source identification:" Any ideas of how we can solve this problem? Thanks, Devo I am trying to configure our 3CX server with CBeyond. When I make in-bound calls, I receive a message that states ” Unidentified incoming call. Review INVITE and adjust source identification:” Any ideas of how we can solve this problem?

Thanks,
Devo

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