With a VoIP roll out, you can expect to provide your users with a seamless and unified inbox of all their messages, be they voice, email or fax. Phone systems on the market can be integrated with CRM systems relatively easily to enhance customer experience and increase call center productivity.
Now that voice and video has come into […]
Cisco UC500
18 Jan
Posted by Nadeem as Business, Features, Hardware, Phones, Resources, Security, Services, Software, Solutions, Wireless | 1,510 Views
There are a lot of options available to small business as far as a VoIP phone system is concerned. A list of these options is the content for another blog, Cisco is working on penetrating this market with its Unified Communications for Small Business strategy.
Cisco’s UC500 series for small business is an all-in-one solution. This modular system […]
If you are tired of paying for high-end Cisco or Polycom phones, and I know some of you are, here’s a list of low cost commodity SIP phones and adapters. So, if you’re on a budget these sub $100 phones can help.
Aastra
9112i SIP Phone $89.99
Aastra 9112i Features
Enhanced Call Management — Large storage for personal directory, […]
Think of Femtocell as a mini base station for cell phones. It can connect via Wi-Fi or Ethernet to service provider’s network and handle a few cell phones.
Unlike a repeater or booster, that some people use to boost their cell phone signal, a Femtocell provides an alternate route to connect to service provider’s network in […]
Microsoft Response Point
10 Dec
Posted by Pat as Hardware, Phones, Residential, Software, Solutions | 147 Views
Let’s face it, if Microsoft builds it, they will buy it. Partnered with Aastra, D-Link, Quanta, and Uniden, Microsoft has developed complete end-to-end VoIP phone systems based on Microsoft Response Point software platform. Released on November 12, 2007 MS has finally begun their journey into the SMB VoIP market a voip PBX appliance that is still very limited […]
Network infrastructure, VoIP and video
07 Dec
Posted by Nadeem as Business, Hardware, Networks, Phones, Resources, Solutions | 135 Views
VoIP requires robust infrastructure that has to be operational 24×7. If your email goes down for 10 minutes it’s not as critical, but if your voice services go down for 10 minutes, it’s a huge deal!
Keeping in mind how critical voice communications is, it is essential to plan the network accordingly. Don’t go cheap on […]
We know Cisco is well entrenched in the enterprise, and now it is going full steam towards SMB space.
It will be interesting to see how the Fonality’s and Talkswitch’s of the world fair against Cisco who wants to compete and is showing that it’s ready by introducing very competitively priced products like the Cisco Unified Communications 500 […]
VoIP and your data network
30 Nov
Posted by Nadeem as Hardware, Networks, Software, Solutions | 126 Views
It is tempting to assume that you can simply implement VoIP on your existing network, as most vendors claim, and everything will just work, this is not the case.
For VoIP to be successful you have to have a certain level of service in place. Unlike data packets, voice packets must make it to their destination, if […]