With a VoIP roll out, you can expect to provide your users with a seamless and unified inbox of all their messages, be they voice, email or fax. Phone systems on the market can be integrated with CRM systems relatively easily to enhance customer experience and increase call center productivity.
Now that voice and video has come into […]
Exchange 2007, VoIP and Unified Communications
22 Jan
Posted by Nadeem as Business, Networks, Phones, Resources, Software, Solutions | 1,018 Views
Microsoft’s Exchange 2007 has been out for some time now and recently MS released Service Pack 1 for the venerable messaging system.
As you probably already know, Exchange 2007 requires Windows 2003 64BIT and will not run on 32BIT OS. You’ve probably also heard about Exchange’s ability to provide Unified Communications out of the box.
Exchange 2007 […]
Cisco UC500
18 Jan
Posted by Nadeem as Business, Features, Hardware, Phones, Resources, Security, Services, Software, Solutions, Wireless | 1,510 Views
There are a lot of options available to small business as far as a VoIP phone system is concerned. A list of these options is the content for another blog, Cisco is working on penetrating this market with its Unified Communications for Small Business strategy.
Cisco’s UC500 series for small business is an all-in-one solution. This modular system […]
If you want to test an Asterisk based PBX, then trixbox is the system to get. trixbox now owned by Fonality, is a full fledged SIP based VoIP phone system. You can download a pre-configured VMWare image of trixbox 1.1 here http://www.vmware.com/appliances/directory/49.
trixbox Community Edition (CE) began in 2004 as the massively popular Open Source IP-PBX project […]
Please don’t use these tools to break-in, hack, or otherwise disrupt your VoIP network. Here are some tools that may come in handy to load test, secure and verify your VoIP roll-out.
Asteroid
Asteroid is a SIP denial of service attack and can be found here http://www.infiltrated.net/asteroid/.
Callflow Sequence Diagram Generator
This collection of scripts uses your packet capture […]
Normally you won’t see me writing a lot about Mac, but after seeing user response looking for software for Mac, I decided I would make a list of what options Mac users have. Remember new Mac OS is basically BSD, so I think most Linux software should run with little to no modification.
Gizmo
Gizmo Project […]
SIP based IP PBX for Windows
18 Dec
Posted by kaleem as Business, Networks, Residential, Services, Software, Solutions | 694 Views
If you are not comfortable with Asterisk based IP PBX and you love working with Windows, there is a solution for you. 3CX phone system is a SIP based IP PBX for Windows with lots of promising features like voicemail via email, Unified Messaging (MS outlook integration) and call parking.
They have four different versions (Free […]
VoIP and Unified Communications
14 Dec
Posted by Nadeem as Business, Features, Networks, PDAs, Phones, Resources, Software, Solutions, Wireless | 204 Views
I’ve talked about potential pros of VoIP as it pertains to direct cost savings to the enterprise. There are some hidden benefits of VoIP as well, these don’t get the same attention or get measured like the other well known features.
Since VoIP works over the same infrastructure as your data traffic, this makes it very […]
VoIP as free as Google search
11 Dec
Posted by Nadeem as PDAs, Phones, Resources, Services, Software, Wireless | 218 Views
With Google unveiling its Android plans and its bid for 700MHz spectrum is it just a matter of time when we’ll get free phone calls powered by ads? It may be so. If Google offered a SIP based soft-phone powered by ads and/or voice service powered by a one/two second ad, I would jump on […]
Microsoft Response Point
10 Dec
Posted by Pat as Hardware, Phones, Residential, Software, Solutions | 147 Views
Let’s face it, if Microsoft builds it, they will buy it. Partnered with Aastra, D-Link, Quanta, and Uniden, Microsoft has developed complete end-to-end VoIP phone systems based on Microsoft Response Point software platform. Released on November 12, 2007 MS has finally begun their journey into the SMB VoIP market a voip PBX appliance that is still very limited […]