April 22 2008

True Unified Communications

What most of us understand as unified communications (UC) is really not true unified communications. Some organizations are now moving on to UC with a twist by unifying landline and cellular networks.

The capability required to do this is the ability for users to seamlessly switch from landline at the office and move out of the office while staying on the call. This would mean then, that the handheld or cell phone becomes the primary business phone as well. This is not your regular UC, this is mobile UC!

This setup obviously requires some infrastructure, WiFi coverage inside the office and the systems to handle handover from WiFi to cellular without user intervention.

All this technology is here today and just waiting for companies to make their users more productive.