November 09 2008
Interoffice Communication and IP Phone Systems
I’ve talked about several benefits of IP based phone systems, some well-known some not so.One important benefit that multi location companies get from rolling out an IP phone system is the location connectivity over IP feature.We internally use this feature and so do most of our clients with multiple locations. The beauty of this feature is the ease of connecting your branch offices for voice communications so users can seamlessly connect with users at other branches.If you already have a data network in place for branch office connectivity, then you can use the same connection for voice. You can even configure your phone system to make the call go over the IP connection to the branch and then dial out from the local branch, making your calls to the cities with branch offices, essentially free. Combine this feature with presence, awareness and other features, and you can see how powerful such seamless connectivity option can be for user productivity and customer satisfaction.

